Introduction

Accredited AccommodationLooking for a place to stay on your visit to the world’s first Garden City?

Whether you choose to stay in Letchworth Garden City or a surrounding town or village, there’s a great choice of accommodation available.

Whatever you’re looking for, from a luxury hotel in town to a self-catering cottage in the countryside; we’ve got all the local VisitBritain and AA assessed accommodation listed here.

VisitBritain assesses more than 23,000 accommodation businesses across nine different Enjoy England schemes. The Enjoy England professional assessors visit every year, carrying out a routine day visit or an overnight stay in the case of serviced accommodation. On these occasions, they book in as you would, as a normal guest and test all the facilities and services. A quality score is awarded for every aspect of the experience including the comfort of the bed, the quality of the breakfast and dinner and, most importantly, the cleanliness. They also score the warmth of welcome.

Places that ‘go the extra mile’ to make your stay a special one, will be awarded a high star rating and hotels and guest accommodation may achieve a Gold or Silver award.

Higher star-rated accommodation tends to have more spacious bedrooms and bathrooms, and in hotels a higher staff to guest ratio, so service should be very attentive. At five star, you can really expect to be pampered in luxurious surroundings!

For serviced accommodation, there are two separate schemes – one for hotels and one for guest accommodation.

Hotels have to be licensed, offer dinner at least five nights a week (unless Metro Hotel) and have all rooms en suite or with private bathrooms.

The different hotel categories in this guide are: Hotel, Metro Hotel and Budget Hotel.

The guest accommodation categories are: Bed and Breakfast, Inn and Farmhouse. They tend to be personally run by the owners.

For self-catering, the layout and design of the accommodation and the range and quality of the kitchen equipment is assessed, as well as the quality and comfort of the bedrooms and bathrooms and most importantly, the cleanliness.

Touring and camping parks are awarded star ratings reflecting the overall quality of the park from one to five stars – five stars being reserved for parks of exceptional quality.

If you choose to stay in any of Enjoy England’s quality-assessed accommodation, you can be confident that it has been checked out before you check in. For more information on the Enjoy England Quality Rose assessment schemes and the star ratings, go to www.enjoyengland.com

Complaints

If you have any issues that have not been resolved by the proprietor or manager which you would like to bring to our attention, please write to:

For Enjoy England ratings:

Quality in Tourism
Farncombe House
Broadway
Worcestershire
WR12 7LJ
feedback@visitbritain.org

For AA ratings:

The AA
15th Floor
Fanum House
Basing View
Basingstoke
RG21 4EA
customer.services@theAA.com

All accommodation prices listed in the following pages are quoted as per room, per night, unless otherwise stated.

We cannot accept responsibility for the accuracy of these listings. Please confirm all details with accommodation providers before travelling.

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